Terms and Conditions
This web site is owned and operated by Alexandra Bay Pty Ltd ACN 133 174 099, as Trustee for Endless Creativity Trust. Alexandra Bay Pty Ltd is a registered company in the state of Queensland, Australia under the Business Names Act 1962. As an Australian commercial entity, we are registered for GST (Goods and Services Tax) and operate under ABN 95 870 849 428.
Access to and use of this website and all contents is subject to the following Terms of Use. By accessing and using this site you accept and adhere to them. If you do not accept the Terms of Use, please do not use this site.
Access to and use of this website and all contents is subject to the following Terms of Use. By accessing and using this site you accept and adhere to them. If you do not accept the Terms of Use, please do not use this site.
Terms of Use
Using This Site Constitutes Acceptance and Eligibility
A user of this site must be a competent adult willing to understand, accept and adhere to our terms and conditions.
A user of this site must be a competent adult willing to understand, accept and adhere to our terms and conditions.
Pricing and Availability of Products and/or Services
All pricing on this website is displayed in Australian Dollars (AUD) and is is inclusive of 10% Goods and Services Tax (GST) unless otherwise stated. Any pricing and availability of products, services and offers displayed online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this regard. You acknowledge and accept that the website information is subject to change at any time and may not necessarily be up to date or accurate at the time of your visit. All products comply with relevant Australian Standards and applicable laws.
Intellectual Property and Copyright
All material appearing within this web site is protected by copyright and other intellectual property laws within Australia and also covered via international treaties with other countries. Protected material includes but is not limited to graphic and text content, design principals, emails, and all forms of files hosted on this domain. You agree not to publicly display, broadcast, publish, sell, reproduce, link to, or circulate in any other manner the material on this site without the express written consent of Alexandra Bay Pty Ltd. You hereby acknowledge Alexandra Bay Pty Ltd ownership of all intellectual property and copyright of all content within this domain.
Website Availability
Alexandra Bay Pty Ltd entrusts the hosting of our site to a specialist company and we are committed to proving this site on a continual basis, however we do not warrant that the site will be continuously available at all times. It is expected that at times unforeseeable interruptions to this service may occur. Such activities are potentially outside our control.
External Links
Alexandra Bay Pty Ltd may provide external links to sites with recommended products or services. Clicking on any external link will lead you to external websites which are outside of our control. Alexandra Bay Pty Ltd only links to businesses or resources which we believe meet our high standards at the time of posting a link; however we have no control over external sites and will accept no responsibility or liability in relation to the content or any other aspect of your visit to any external site.
Linking to Us
Alexandra Bay Pty Ltd permits website owners to link from your website to our home page, provided the link includes our Business Name 'Alexandra Bay Pty Ltd'. Any additional text included in the link must be directly related to one or more of the services and/or products we provide. You agree to remove any links to our site on our request, within seven (7) days of notice.
All pricing on this website is displayed in Australian Dollars (AUD) and is is inclusive of 10% Goods and Services Tax (GST) unless otherwise stated. Any pricing and availability of products, services and offers displayed online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this regard. You acknowledge and accept that the website information is subject to change at any time and may not necessarily be up to date or accurate at the time of your visit. All products comply with relevant Australian Standards and applicable laws.
Intellectual Property and Copyright
All material appearing within this web site is protected by copyright and other intellectual property laws within Australia and also covered via international treaties with other countries. Protected material includes but is not limited to graphic and text content, design principals, emails, and all forms of files hosted on this domain. You agree not to publicly display, broadcast, publish, sell, reproduce, link to, or circulate in any other manner the material on this site without the express written consent of Alexandra Bay Pty Ltd. You hereby acknowledge Alexandra Bay Pty Ltd ownership of all intellectual property and copyright of all content within this domain.
Website Availability
Alexandra Bay Pty Ltd entrusts the hosting of our site to a specialist company and we are committed to proving this site on a continual basis, however we do not warrant that the site will be continuously available at all times. It is expected that at times unforeseeable interruptions to this service may occur. Such activities are potentially outside our control.
External Links
Alexandra Bay Pty Ltd may provide external links to sites with recommended products or services. Clicking on any external link will lead you to external websites which are outside of our control. Alexandra Bay Pty Ltd only links to businesses or resources which we believe meet our high standards at the time of posting a link; however we have no control over external sites and will accept no responsibility or liability in relation to the content or any other aspect of your visit to any external site.
Linking to Us
Alexandra Bay Pty Ltd permits website owners to link from your website to our home page, provided the link includes our Business Name 'Alexandra Bay Pty Ltd'. Any additional text included in the link must be directly related to one or more of the services and/or products we provide. You agree to remove any links to our site on our request, within seven (7) days of notice.
Anti-social Behaviour
You agree not to attempt to change, add to, remove, modify, deface, redirect, hack, decompile, block access to, cause unnecessary bandwidth loads or otherwise interfere with this website, the domain, associated email, or any material, images or content display on this website. Any such activity will be deemed an attack on the site, and logs will be handed to Australian Law Enforcement agencies for investigation and prosecution to the fullest extent permissible by law.
Privacy Policy
Our Privacy Policy forms part of these Terms of Use. You are recommended to read our Privacy Policy (Below), and your continued use of this site will form acceptance of our Privacy Policy and all aspects of these Terms of Use.
Limits of Liability
In no event shall Alexandra Bay Pty Ltd or its partners, employees or clients be liable for any damages whatsoever, whether direct, indirect or otherwise arising out of or in connection with the use of, or performance of the website except where such instance cannot be excluded, or where Alexandra Bay Pty Ltd is required to accept by law. Should Alexandra bay Pty Ltd become liable for any such condition or warranty, liability shall be limited at its option to substitution/re-supply of service or refund of any moneys expressly given to Alexandra Bay Pty Ltd for the part of sale (possibly calculated pro-rata) affected by such dispute.
Indemnity
You indemnify Alexandra Bay Pty Ltd, its clients, affiliates, employees, advertisers, agents, and third party product or service providers from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage, including legal fees, incurred or suffered by you or by us as a direct or indirect consequence of your accessing, using or transacting on this site or your attempts to do so and any breach by you or your agents of these terms and conditions.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the State of Queensland, Australia. In the event that a dispute arises from these Terms of Use, you agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia. If any part of these Terms of Use is found to be invalid or unenforceable, it shall be severed without affecting the remainder.
You agree not to attempt to change, add to, remove, modify, deface, redirect, hack, decompile, block access to, cause unnecessary bandwidth loads or otherwise interfere with this website, the domain, associated email, or any material, images or content display on this website. Any such activity will be deemed an attack on the site, and logs will be handed to Australian Law Enforcement agencies for investigation and prosecution to the fullest extent permissible by law.
Privacy Policy
Our Privacy Policy forms part of these Terms of Use. You are recommended to read our Privacy Policy (Below), and your continued use of this site will form acceptance of our Privacy Policy and all aspects of these Terms of Use.
Limits of Liability
In no event shall Alexandra Bay Pty Ltd or its partners, employees or clients be liable for any damages whatsoever, whether direct, indirect or otherwise arising out of or in connection with the use of, or performance of the website except where such instance cannot be excluded, or where Alexandra Bay Pty Ltd is required to accept by law. Should Alexandra bay Pty Ltd become liable for any such condition or warranty, liability shall be limited at its option to substitution/re-supply of service or refund of any moneys expressly given to Alexandra Bay Pty Ltd for the part of sale (possibly calculated pro-rata) affected by such dispute.
Indemnity
You indemnify Alexandra Bay Pty Ltd, its clients, affiliates, employees, advertisers, agents, and third party product or service providers from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage, including legal fees, incurred or suffered by you or by us as a direct or indirect consequence of your accessing, using or transacting on this site or your attempts to do so and any breach by you or your agents of these terms and conditions.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the State of Queensland, Australia. In the event that a dispute arises from these Terms of Use, you agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia. If any part of these Terms of Use is found to be invalid or unenforceable, it shall be severed without affecting the remainder.
Logos, Trademarks & Service Marks
Alexandra Bay, The Alexandra Bay Sun Logo, this domain and associated imagery and all other distinctive site logos, marks and graphic elements on our web sites are trademarks of and are registered to Alexandra Bay Pty Ltd and are subject to applicable trademark protections. All imagery and logos directly relating to the E6000 brand and/or product including logo, design and other associated imagery or wording remain the property of Eclectic Products USA as the manufacturer and owner of the E6000 product, logo and brand. All other company, product, and service logos, marks and names may be trademarks or service marks of the companies and organisations mentioned. All trademarks and registered trademarks are used to benefit, without intent to infringe on, the holder of said trademark.
Accessories Not Included
All product photos are for reference only and any accessories shown are for display purposes unless otherwise stated.
Accessories are not included unless specified in the product description text. Some photos may show two or more items to allow you to see the product from different angles. Products are all sold individually unless otherwise stated in the product description.
Materials & Origin
All products sold through this website are imported into Australia direct from the manufacturer or an authorised dealer/agent of the manufacturer in the USA. Only genuine original products from the brand manufacturer are made available from this web site.
Product Variations
Products may vary slightly to the pictures shown. From time to time the manufacturer may alter a product specifications, colour, packaging or dimensions. In the event of a slight variation, we will ship a product which may differ slightly to the sample shown. In the event of a major variation we will contact you for approval before shipping the goods. If we ship an item different to the sample shown you are entitled by law to return the item for a full refund including the cost of postage.
Alexandra Bay, The Alexandra Bay Sun Logo, this domain and associated imagery and all other distinctive site logos, marks and graphic elements on our web sites are trademarks of and are registered to Alexandra Bay Pty Ltd and are subject to applicable trademark protections. All imagery and logos directly relating to the E6000 brand and/or product including logo, design and other associated imagery or wording remain the property of Eclectic Products USA as the manufacturer and owner of the E6000 product, logo and brand. All other company, product, and service logos, marks and names may be trademarks or service marks of the companies and organisations mentioned. All trademarks and registered trademarks are used to benefit, without intent to infringe on, the holder of said trademark.
Accessories Not Included
All product photos are for reference only and any accessories shown are for display purposes unless otherwise stated.
Accessories are not included unless specified in the product description text. Some photos may show two or more items to allow you to see the product from different angles. Products are all sold individually unless otherwise stated in the product description.
Materials & Origin
All products sold through this website are imported into Australia direct from the manufacturer or an authorised dealer/agent of the manufacturer in the USA. Only genuine original products from the brand manufacturer are made available from this web site.
Product Variations
Products may vary slightly to the pictures shown. From time to time the manufacturer may alter a product specifications, colour, packaging or dimensions. In the event of a slight variation, we will ship a product which may differ slightly to the sample shown. In the event of a major variation we will contact you for approval before shipping the goods. If we ship an item different to the sample shown you are entitled by law to return the item for a full refund including the cost of postage.
Privacy Policy
Alexandra Bay Pty Ltd ACN 133 174 099, as Trustee for Endless Creativity Trust is committed to supporting the Privacy Act which sets clear standards for the collection, access, storage and use of personal information which we obtain as part of our everyday business operations.
Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.
What personal information do we collect and store? So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Privacy law requires us to collect personal information "about you only from you" if it is reasonable and practical to do so.
Endless Creativity Trust takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.
How is personal information used? The personal information that we ask for is generally used to provide goods or services to you. For example, for a product purchase we need your postal address so we can send the item.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details. This can be done in writing via email or addressed to Administration, Endless Creativity Trust, PO BOX 277, Annerley, Qld 4103.
Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.
What personal information do we collect and store? So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Privacy law requires us to collect personal information "about you only from you" if it is reasonable and practical to do so.
Endless Creativity Trust takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.
How is personal information used? The personal information that we ask for is generally used to provide goods or services to you. For example, for a product purchase we need your postal address so we can send the item.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details. This can be done in writing via email or addressed to Administration, Endless Creativity Trust, PO BOX 277, Annerley, Qld 4103.
Will I Receive Email Marketing? We automatically enroll all email addresses supplied on inbound orders and queries into our email newsletter database. This database is administered by us via premium email marketing provider, iContact. No third party will have access to this email list. Each and every marketing email contains an Unsubscribe link. You are free to unsubscribe at any time using that link. Once unsubscribed it is impossible for us to add that same email address back into the marketing list. If you place an order after unsubscribing, you will only receive emails relating to that transaction (order confirmation, payment approved and shipping confirmation for example), or emails relating specifically to that order (out-of-stock notifications or a product recall for example) or email replies to your emailed questions or comments. You will not be re-enrolled into the email marketing system. An unsubscribe will not affect your ability to do business with us in future.
Access to your personal information We will provide only you with access to any of your personal information that we hold. Of course, before we provide you with access to your personal information we will require some proof of identity.
If you require access to your personal information, please contact is via email .
If you wish to update your information please email us.
More information about Privacy & Information Law is available from the Office of the Australian Information Commissioner .
Access to your personal information We will provide only you with access to any of your personal information that we hold. Of course, before we provide you with access to your personal information we will require some proof of identity.
If you require access to your personal information, please contact is via email .
If you wish to update your information please email us.
More information about Privacy & Information Law is available from the Office of the Australian Information Commissioner .
Pricing Policy
All prices are shown including GST. The invoice provided by our website is an Order Confirmation Invoice only. Please do not regard that as an invoice for tax or accounting purposes. A complete itemised Tax Invoice with our business ABN and will be supplied with your order.
Postage and Shipping
Orders are shipped via Australia Post or Courier depending on the order size, weight, value, contents and the destination address. We recommend specifying an occupied address where someone will be available to accept the delivery. Some postage or courier services may automatically assume Authority To Leave (ATL) has been granted. Some services are only available with ATL. Therefore for security reasons we recommend having someone available to accept the order. Where a customer requests ATL in the order notes we will mark the parcel as such where applicable. Registered Post and some courier services won't allow for ATL and some drivers may refuse to leave a parcel. In the case of an undeliverable parcel we will forward any costs associated with the return and redispatch of a parcel. Title to the goods passes to the purchaser at the moment the package is handed to the courier or Australia Post. We will assist in communicating with the delivery provider in the event of a miss-delivery or lost in transit shipment.